Frequently Asked Questions
Why isn't something in stock?
Each candle is handmade by us, & we restock with a variety of scents/colours, including our limited edition collections. We share restocks, launches & more on our Instagram.
We ship Australia-Wide via Aramex courier service for ONLY $9.95 per order* International shipping is calculated at checkout, pricing varies on destination. Price varies on destination and will be updated at the end of cart purchase.
How can I cancel my order?
If your order needs to be cancelled please send an email to firstname.lastname@example.org or use the chat pop up screen on our home page with your order number for a refund to be processed. Refunds will incure a 5% admin fee.
Need to change something on your order?
Send an email to email@example.com and we will make adjustments to your order.
What are the Candles made from?
Beauty Scents Co hand pours each & every candle with a combination of soy wax, essentail oil extracts.
If you have any other questions, don't hesitate to contact us.
* For some regional customers Aramex may not available, and Australia Post prices will apply.