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Frequently Asked Questions

Why isn't something in stock?

Each candle is handmade by us, & we restock with a variety of scents/colours, including our limited edition collections. We share restocks, launches & more on our Instagram.


Delivery Options

We ship Australia-Wide via Aramex courier service for ONLY $9.95 per order* International shipping is calculated at checkout, pricing varies on destination. Price varies on destination and will be updated at the end of cart purchase.


How can I cancel my order?

If your order needs to be cancelled please send an email to or use the chat pop up screen on our home page with your order number for a refund to be processed. Refunds will incure a 5% admin fee. 


Need to change something on your order?

Send an email to and we will make adjustments to your order.


What are the Candles made from?

Beauty Scents Co hand pours each & every candle with a combination of soy wax, essentail oil extracts.

If you have any other questions, don't hesitate to contact us.

* For some regional customers Aramex may not available, and Australia Post prices will apply.

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